ACMA’s April-June 2024 Interactive Gambling Review

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The Australian Communications and Media Authority (ACMA) has unveiled its latest report covering actions taken against interactive gambling from April to June 2024.

This period has seen a significant crackdown on illegal gambling activities, with ACMA intensifying its efforts to enforce the Interactive Gambling Act 2001 (IGA). Here’s a comprehensive overview of the report’s key findings and actions.

ACMA interactive gambling report

Increased Investigations and Complaints

During the second quarter of 2024, ACMA handled 514 inquiries and complaints related to interactive gambling. Of these, 463 were deemed valid, highlighting a robust level of public vigilance and concern about illegal gambling practices. ACMA’s investigations were thorough, resulting in 14 completed investigations into 15 gambling sites.

Breaches of the Interactive Gambling Act

The investigations revealed 17 breaches of the Interactive Gambling Act 2001. These breaches included various infractions, such as providing prohibited interactive gambling services to Australian customers.

Specifically, four sites were found to be offering unlicensed gambling services, and one was advertising a prohibited gambling service. These findings underscore ACMA’s commitment to enforcing legal standards in the gambling sector.

Formal Warnings and Site Blockages

ACMA issued 15 formal warnings during this period. Notable among these were warnings to Dama N.V. and Strukin Ltd for their site, Wanted Win, Libergos Ltd, and Hollycorn for Richard Casino. These actions were aimed at addressing violations involving illegal gambling services and ensuring that these operators comply with Australian regulations.

In addition to warnings, ACMA took decisive action by blocking 50 websites and 359 URLs. This extensive list included sites such as Jogi Casino, Dundee Slots, and Lucky Hunter, among others. The blockages were a significant step in preventing access to illegal gambling platforms and protecting Australian consumers from potentially harmful sites.

ACMA’s Consumer Awareness Campaigns

Beyond regulatory enforcement, ACMA has been proactive in running consumer awareness campaigns. One key initiative has been educating Australian citizens about the credit card ban implemented by Responsible Wagering Australia (RWA). This ban is part of a broader effort to mitigate problem gambling and ensure that consumers are informed about their options and the risks associated with online gambling.

Notable Cases and Examples

The report highlights several notable cases, including the Kayo case, which involved a site providing prohibited services to Australian customers. Such examples illustrate the diverse nature of violations ACMA is addressing and emphasise the authority’s role in tackling complex and varied issues within the interactive gambling landscape.

The Road Ahead

Looking forward, ACMA’s report signals an ongoing commitment to addressing illegal gambling activities and protecting consumers. The authority’s actions in the first half of 2024 demonstrate a robust approach to enforcing regulations and tackling breaches of the IGA.

With a continued focus on investigation, public education, and site blockages, ACMA aims to foster a safer and more regulated online gambling environment in Australia.

Moving Forward

As interactive gambling continues to evolve, ACMA’s efforts will be crucial in adapting to new challenges and maintaining the integrity of Australia’s gambling regulations. The report from April to June 2024 sets a precedent for future actions and underscores the importance of vigilant regulatory practices in safeguarding consumers.

Through comprehensive investigations, strategic blockages, and proactive consumer education, ACMA continues to play a pivotal role in shaping the landscape of interactive gambling in Australia.

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